POLICY
- Products on the site are subject to availability. Please call to enquire.
- Delivery time depends on the type of product and its availability at the time of order.
- Prices are exclusive of customizing & printing charges.
- Taxes extra.
- Freight charges extra.
- Time to time changes in Policy will be updated on the site.
- We must receive in complete the Non- refundable full payment of the goods + taxes before we accept any order.
- Once the order is confirmed, we cannot accept cancellation of order on any grounds.
- In case you have any complaint about any of the products delivered, please inform us in writing within 3 working days. We will review the same & get back to you.
- If products arrive defective, we will replace it free of cost, if the claim is validated upon our assessment. Provided, we are notified within 3 days by email, giving details about the problem and how many goods are found faulty. Please also quote your Order Number, Full Name and Date of Order. No exchanges will be entertained for used merchandise.
- For proper delivery of goods, please provide accurate address and location. There must be somebody to sign & take delivery of the goods. If your order is returned because the courier service could not complete the delivery for the above reasons, repeat delivery charges will be billed.
- All communications must be in writing.
- Force majeure clause, as is applicable to contracts within our country, will be applicable for both parties.
- Disputes are subject to Kolkata Jurisdiction.
- We will not be responsible for any breakage / damage of goods during transit or transportation. Our responsibility ceases after delivering goods to the courier / transport company.